Human Performance Improvement
Building practitioner competence
William J. Rothwell
Professor of Human Resource Development, Department of Adult Education, Instructional
Systems and Workforce Education and Development, Pennsylvania State University. Director
of Penn State's Institute for Research in Training and Development.
Carolyn K. Hohne
Performance Improvement Consultant.
Stephen B. King Ph.D
Executive Director, Leadership & Management Development Division, Management Concepts
Inc.
Todays dynamic organizations
must achieve positive results in record time - a challenge that requires managers to avoid
problems before they arise and to solve these issues quickly. Human Performance
Improvement (HPI) is a powerful tool that can be used to help build intellectual capital,
establish and maintain a 'high-performance workplace, enhance profitability, and encourage
productivity as well as increase return on equity and improved safety.
This book provides the tools
and techniques that are fundamental to the practice of HPI. 'Human Performance
Improvement' is all you need to understand and carry out your own HPI plan and is
invaluable for trainers, HR practitioners, line managers, workers, college students who
are being introduced to Human Performance Improvement principles, and anyone who is
interested in improving how well and how much people perform in organizational settings.
Human Performance Improvement shows you how to:
discover and analyze important human performance gaps
plan for the future improvements in human performance
design and develop cost-effective and ethically-justifiable interventions to close
performance gaps
analyze trends and their implications for HPI
Laying the foundation - Human
performance improvement; Defining human performance improvement; The roles of the HPI
practitioner; The dynamic nature of human performance improvement; HPI competencies and
outputs; The growing importance of human performance improvement; The role of analyst - A
case study; Defining analysis; The analyst's role; Models and tools; Models and tools for
the analyst's role; Other analytical tools; Data presentation methods and tools; The role
of intervention specialist - Competencies/outputs associated with the intervention
specialist; Selecting interventions; Principles of intervention design; Dangers, pitfalls
and cautions; The role of change manager - Competencies/outputs associated with the role
of change manager; Approaches for managing change; Enacting the role of change manager;
The role of evaluator - Competencies/outputs associated with the role of the evaluator;
Approaches for evaluating performance improvement interventions; How is the role of the
evaluator enacted?; Trends and their implication for HPI - Corporate trends; Workforce
trends; Human resource trends; Transforming the training department into an HPI function -
One approach to transforming a traditional training department into an HPI department;
Alternative paths for transforming a traditional training department into an HPI
department; Common mistakes to avoid; Success stories; Assessing your progress; Building
your competence as an HPI practitioner - Making the shift in role; Steps for transforming
from trainer to HPI practitioner.
Readership: HR
professionals/managers. Students taking HR degrees/courses.
406 pages
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