A comprehensive introduction to the themes and functions of management within
the clear process framework of planning, organising, leading and controlling. The
3rd edition of this well-respected, text has been revised and updated to incorporate the
latest research and most recent and relevant examples and illustrations.
It is written for students on undergraduate and postgraduate degree programmes, or
undertaking professional qualifications.
Features
- Global perspective from a wide range of international examples and illustrations
- Variety of organisational settings, including public sector, not-for-profit, charities,
pressure groups and NGOs
- Each chapter begins with a short case study, which is referred to throughout the chapter
- Longer case studies integrate themes and topics across a number of related chapters
- Reflective activities and discussion questions encourage students to develop a critical
understanding of management
- Regular exercises focus on self-assessment and personal skills development
Additional Support Material
- A Companion Website provides valuable teaching and learning resources
For lecturers: A downloadable instructor manual, over 300 Powerpoint presentation slides,
and a secure testbank of assessment questions save tutors time in preparing for teaching
For students: Multiple-choice questions, annotated web links and case study updates enable
students to work, revise and research independently
Contents
PART ONE: AN INTRODUCTION TO MANAGEMENT
1. Managing in organisations
2. Models of management
PART TWO: THE ENVIRONMENT OF MANAGEMENT
3. The business environment
4. The international context of management
5. Corporate social responsibility
PART THREE: PLANNING
6. Planning
7. Decision making
8. Strategy
9. Marketing
PART FOUR: ORGANISING
10. Organisation structure and culture
11. Human resource management
12. The developing organisation
13. Managing change
PART FIVE: LEADING
14. Influence and power
15. Motivation
16. Communication
17. Teams
PART SIX: CONTROLLING THE BUSINESS
18. Finance and budgetary control
19. Managing operations and quality
20. Managing information systems
Paperback, 752 pages